About us
We are a privately owned British company based in Newcastle, England, a location steeped in steel-working history, with a small, dedicated team passionate about producing exceptionally high-quality products. Our facility sits in the same district where the historic Newburn Steelworks once operated along the River Tyne – a site that helped forge the beginnings of the industrial revolution. Today, PIVOT proudly continues this legacy of precision engineering. While we don’t manufacture PIVOT ourselves, we partner with specialised manufacturers to produce each part to our exacting standards – carrying forward the torch of British industrial prowess in a place that once helped shape the nation’s future.
Our Founder and CEO oversees product design and direction with a design and engineering agency based in England. We've been working together on PIVOT for about five years, constantly refining our designs. As reflected on our Trustpilot profile, our customers are not only thrilled with our products but also with our level of customer service and care.
Since early 2022, we've shipped our products worldwide, partnering with FedEx for international deliveries. We now have many delighted customers from across the globe, including the UK, the United States, Canada, Europe, Australia, Taiwan, Dubai, the Cayman Islands, Singapore, and many more. There's nowhere we don't ship to.
PIVOT is backed by a 25-year global warranty. Our products are over-engineered to last, built with the expectation that they’ll be passed down through generations of strong, healthy families.
Your safety is our top priority. That's why we've invested in developing our own computer-controlled testing device. We don't just meet the rigorous British Standard (BS EN ISO 20957-1 Stationary Training Equipment) – we surpass it. This means we can simulate a 130kg (287lbs) person performing 12,000 pull-ups or dips whenever we make a design change, or place a static load of 750kg (1,654lbs) on our power rack to ensure its durability.
We hope this provides you with a clear understanding of who we are and what we do at PIVOT. If you have any questions or want to learn more, please don't hesitate to reach out through our website contact form, chat feature, or social media channels. We'll respond as quickly as possible.