Warranty | PIVOT Home Multi-Gym Equipment

At PIVOT, we stand behind our products with a comprehensive 25-year limited warranty that covers both materials and workmanship.

Simply put, if you encounter any issues with one of our products that you believe are not due to misuse, we're here to help. Just reach out to us, and we'll collaborate with you to swiftly resolve the matter. To streamline this process, we may request photographic or video evidence of the issue, so it's a good idea to check if you can provide this documentation before contacting us. If you've accidentally damaged a product through improper use, don't worry – we can still assist you by offering replacement parts at the most reasonable prices.

Exceptions to our standard warranty include:

Gas struts, which come with a 2-year warranty as specified by the manufacturer. This shorter duration is due to their versatile usage in various conditions and environments, including outdoor settings.
Headboards are not covered under our warranty, but we can facilitate communication with the manufacturer in case of any issues.
Our PIVOT Impact Resistant Mirror is crafted from polycarbonate, which is highly durable but more susceptible to scratches compared to glass. Scratches are not covered by our warranty unless reported within 48 hours of delivery. We recommend avoiding abrasive cleaning products to maintain its quality.

Our warranty terms do not extend to damage caused by:

Improper use
Normal wear and tear, scrapes and scratches
Improper assembly
Neglecting maintenance
Unauthorised alterations
Misuse
Negligence

If you need to make a warranty claim, please start by contacting us directly at orders@pvt.fit

Be sure to provide your name, order number, and a detailed description of the issue you're facing. We're committed to ensuring your satisfaction with our products and will assist you promptly. Any issues where a customer is not satisfied with a PIVOT product will be reviewed on a case-by-case basis.

What people are saying

The perfect gym and bed

“Everything’s perfect, product, support and delivery. Is the perfect solution for having a power rack and a gym in a guest room and a bed when you need it. The quality is awesome!”

Five stars

“The bed in gym is brilliant in its design and quality, seamless in its operation, is expertly made, all in the UK, and offers me flexibility in where and when I work out.”

Maximize Your Space!

“The quality of the materials used and craftsmanship to make the product are unmatched on the market. The product will last us for years.”

Turn a Room into a Gym.

“It allows me to have a guest room at my house but still have a full gym for working out. The frame is built like a tank and inspires confidence that it will hold up over time.”

A Game Changer!

“This bed-gym combo is a brilliant solution for small spaces. The ease of switching between a comfortable bed and a full workout station is unmatched. It's sturdy, reliable, and worth every penny.”

Perfect for My Small Apartment

“I never thought I'd be able to fit a gym into my tiny apartment, but this bed makes it possible. It’s beautifully designed, easy to use, and extremely durable.”

Worth Every Penny!

“I was skeptical at first, but this has completely transformed my home. The build quality is fantastic, and it’s so easy to use. I now have a guest room and a gym all in one.”

Great Investment

“The attention to detail and craftsmanship is evident in every aspect of this product. It's strong, functional, and has completely upgraded the way I use my space.”

Amazing Innovation!

“I love how this bed allows me to maximize my space without sacrificing comfort or functionality. It's a smart, sleek design that fits perfectly in my home.”

Impressive Quality

“This bed has exceeded my expectations in every way. The materials are top-notch, and the convenience it offers is incredible. It's the perfect solution for anyone looking to combine a guest room and a gym.”