No Products in the Cart
Zenith Pivotal Limited, trading as PIVOT Fitness, cover all their products with a limited 5 year warranty, applying to all materials and workmanship.
The informal way to think of this is: if you experience an issue with one of our products and you don't feel it is your fault, let us know and we'll work with you to resolve the issue. We will require photographic and sometimes video proof of the issue so before reporting something to us consider whether you can provide this proof. If you've broken something through improper use, be open about it and we'll provide you replacement parts at the lowest possible price.
Warranty terms do not extend to: (the limitations)
Your first action in any warranty claim scenario should be to contact us directly at firstname.lastname@example.org, providing full details of who you are and what issue you are experiencing.