We ship PIVOT domestically in the UK and to a select number of international destinations. Shipping times and costs depend on your location or where you want your order to be shipped. 

There is currently a 6 week wait for orders to be made and delivered in the UK.

For all other European orders (EU, EEA & Switzerland) there is a 8-week shipping lead time.

There is currently an estimated 10-week wait for shipments to North America.

We anticipate continued global shipping delays. Order early to avoid the festive holiday rush.

International Shipping

We offer free international shipping to the following countries and regions: 

– United States
– Canada
– Europe (EU, non-EU and EAA)

If your country is not featured in the above list, please email us at and we will try our best to arrange shipment to your country. We will advise if there will be additional shipping charges to your area.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Zenith Pivotal Limited is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

Email us at with your name and order number.